Περιγραφή Θέσης
Kanava Hotels & Resorts is looking to recruit for season 2022, passionate Head Waiters / Waitresses to join the talented teams of our Hotels in Santorini and Paros.
We are looking for individuals who have a solid work ethic, high level of integrity, concern for quality, cross cultural sensitivity and customer service orientation.
Kanava Hotels & Resorts was created on 1989, having nowadays more than 300 employees and owning and managing in Santorini and Paros islands the following properties:
- Vedema Resort, member of the Luxury Collection brand of Marriott International Inc
- Mystique Hotel, member of the Luxury Collection brand of Marriott International Inc
- Istoria Hotel, member of the Design Hotels brand of Marriott International Inc
- Parilio Hotel, member of the Design Hotels brand of Marriott International Inc
- Acron Villas, member of Marriott Homes & Villas and
- Cosme Resort, member of the Luxury Collection brand of Marriott International Inc
- Hommage Villa Collection, member of Marriott Homes & Villas
Key Responsibilities
- Demonstrating a pleasant and positive professional image at all times to both guests and the rest of the team
- Greeting guests and presenting them with the menu
- Receiving orders and serving guests in a personalized way and with attention to detail
- Following Brand Standards at all times
- Maintaining a clean and neat workplace
- Ensuring that all guest needs are met, asking for feedback, aiming to the highest guest satisfaction
- Being responsible for billing, by making the right transactions (room/credit card/cash charges) and handling cash or credit cards accordingly
- Showing excellent knowledge and understanding of all restaurant menus, promotions and special offers
- Upselling food, beverages and drinks
Requirements
- Minimum 2 years experience as a Head Waiter/ress in a 5 star Hotel or a high end service restaurant
- Degree in Hospitality / Tourism will be considered as an asset
- Knowledge of Wines and experience in Wine Tasting will be a plus
- Excellent command of both Greek and English language (oral and written). Additional languages will be considered as an asset
- Experienced in computer (preferably knowledgeable of MICROS and POS handling)
- Customer service orientation
- Team player
Kanava S.A. offers
- Competitive Remuneration Package
- Accommodation provided with WIFI access and Half Board
- Dynamic, Friendly and Supportive working environment
- Continuous Training
- Great Opportunities for career development within the company or other hotel members of Marriott International Inc